WHAT HAPPENS WHEN I CALL?

A phone call to us will bring help to a child who is being or at-risk of being abused or neglected. If you suspect child neglect or abuse, please call immediately

905.895.2318 | 1.800.718.3850
We are available 24 hours a day, 7 days a week.

When you call about a child protection concern, you will be able to speak to a child protection worker.

The person you will speak with has the expertise to help you. The worker will ask for some information, including the child's name, age and whereabouts, and why you are concerned about the child's safety or wellbeing.

If there is child welfare issue, a worker will investigate to decide if the child needs to be protected by the CAS or if they would benefit from additional community supports and services.

Each family and child is entitled to their privacy. We cannot provide information about the status of a referral or investigation without the written consent of the family involved.